Since January 2021, Comm100, an award-winning global provider of high-security, high-compliance omnichannel consumer engagement and chatbot solutions that link brands with their customers, has seen a 93% increase in its international partner program. The revenue pipeline for the partner program has already surpassed the whole 2020 pipeline and is on course to double revenue by the end of the year.

Consumers have grown accustomed to quick on-demand service across various channels in a digital-first environment. Brands must have a digital multichannel consumer interaction strategy for both pre-and post-sales to be competitive. Technology resellers are under pressure to find solutions that will keep their clients’ customers pleased and engaged.

Along with Comm100’s attractive and flexible partner program, this scenario allows partners to expand their product offerings and add a new revenue source. Comm100 has designed its partner program to enable ease of participation and a quick income for its partners. The following items are included in the program:

1. A professional partner manager to ensure that all partner assistance requests are responded to within 24 hours.

2. The Jumpstart Program educates partners quickly on Comm100s’ capabilities so that they may move swiftly from onboarding to income.

3. A complete partner site provides partners with immediate access to training tools to help them sell more effectively.

4. Marketing development funds provide additional resources to partners to help them with their marketing initiatives.

OutPLEX’s VP of Digital Sales, Lawrence Solis, explained how quick and thoughtful customer communications, aided by chatbots and automation, are an important goal for their clients. They look to them for the most efficient ways to do this. Partnering with Comm100 allows them to offer this powerful solution to their customers in a way that benefits both their team and their consumers. They’re enthusiastic about what Comm100 is doing in the channel and look forward to working with them in the future.

The continuing expansion of Comm100’s partner network and partner offers, according to Ty Rottare, VP of Global Channels, is a tribute to the growing desire for quick and authentic interactions with brands across all channels—anytime and anywhere—and the platform’s strength. They are focused on ensuring that their services fit into the mold of their partners rather than the other way around, allowing them to create a flexible partner program that benefits them, the partner, and ultimately the end-users.

About Comm100

Comm100 is a multi-award-winning global provider of omnichannel customer interaction solutions powered by automation, artificial intelligence, and a user-friendly interface. Toronto Public Health, HomeTrust Bank, IBM, and Canadian Blood Services are among the companies that use Comm100 to engage with their clients via digital channels.

Visit https://comm100.com/ for more information on Comm100.

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