A foremost provider of autonomous enterprise software solutions, Digitate, recently announced that Eaton, a power management company, is installing ignioAI.ERPOps to boost business operations in its digital transformation journey. This deployment is all set to fulfill Eaton’s aim of enhancing operational efficiency by decreasing downtime and manual interventions.

ignio AI.ERPOps is a part of the ignio closed-loop, autonomous software suite that guarantees resilience, predictability, and IT and business operations competency. The ignio software suite also has ignio AIOps, ignio AI.WorkloadManagement, ignio AI. Digital Workspace, ignio Cognitive Procurement, and ignio AI.Assurance.

Eaton chose ignio AI.ERPOps for intelligent execution of core business transactions in SAP via automating IT activities across business functions like finance and control, procurement, and real-time consolidation. The set of initial use cases installed in August 2020 are all set to offer operational efficiencies, such as a decreased mean-time-to-pair (MTTR) by 60%. Additionally, Eaton will expand its horizons and maximize benefits by making use of ignio AI.ERPOps’ AI capabilities. 

According to Rajshri Chawla, Director of IT for SAP and Legacy Systems at Eaton, leveraging the power of AI and automation in IT support highlights a considerable step forward in Eaton’s digital transformation journey. She elaborates on the development by stating that their motive is to ensure a better user experience and satisfaction by enhancing the overall operational capabilities. Chawla concluded by saying that their entire team looks forward to toiling with Digitate to fortify their position in the market and expand the ignio suite’s coverage.

While expressing his delight over partnering with Eaton, Akhilesh Tripathi, CEO at Digitate, stated that the enterprise IT leaders require a blend of AI/ML and automation capabilities in their toolkit to transition their operations successfully and ignio AI.ERPOps brings agility and a lot of goodness to the table. Digitate is happy to assist Eaton in its digital transformation journey, Tripathi added. 

About Digitate

Founded in 2015, Digitate is a TCS venture that provides agility, assurance, and resiliency to IT and business operations. Headquartered in Santa Clara, CA, Digitate binds together disparate but interconnected business applications, processes, and infrastructure to produce smart solutions. 

For more information, visit: https://digitate.com

About Eaton

Established in 1911, Eaton offers sustainable power management solutions to help customers manage electrical, hydraulic, and mechanical power securely and competently in aerospace, utilities, healthcare, and many more sectors. Headquartered in Dublin, Ireland, Eaton has around 99,000 employees and sells products to customers in over 175 countries worldwide. 

For more information, visit: https://www.eaton.com

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