IFS has announced the acquisition of Clevest Solutions Inc., a leading provider of mobile employee management and up-to-date network deployment solutions for the utility sector. The acquisition enhances IFS’s leadership in service management solutions by strengthening its focus on driving the service experience. With its proven domain expertise in the utility sector, market leadership capabilities, and an impressive international blue-chip base, Clevest is a perfect addition to IFS.
The ‘moment of service’ is a time when customers are aware of the importance of their business. the all relevant industries, energy & utility companies need to digitize their core processes and develop their business models to rely on customer service. Clevest has successfully managed to transform energy and water companies, not only by identifying their services from one another, but also by improving their working lives, the safety of workers and the community.
Darren Roos, CEO of IFS commented that Clevest made a significant commitment towards its customers in the vertical key industry. He explained that, Clevest is using technology, to provide its customers with unique business value, Smart Metering, Smart Networks, Mobile Workforce Management and enhanced capabilities to optimize shipment scheduling, enabling the digitization of core process in most use cases. He is confident that it will add value to what they already do in this space for their customers.
Thomas Ligocki, CEO and Founder of Clevest, said that, in IFS, he found the perfect strategic partner to boost the global growth of the company that was established almost 15 years ago. By bringing these two companies together, they will offer the best Field Service Management, Mobile Workforce Management, and Advanced Networking solutions on the market. It also offers new opportunities and benefits to Clevest partners and customers.
Since 2014, IFS has been at the forefront of the Gartner Magic Quadrant for Field Service Management software, demonstrating its leadership and objectives. With the acquisition of Clevest, IFS will expand its global reach to more than 10,000 global customers, of whom 8,000 are in service management; IFS will also be one of the most competitive energy and utility services management services.