In the era of cutting-edge technologies and the COVID-19 pandemic,
Companies keep Revolutionizing the Customer Experience with Artificial Intelligence, but are Customers Really Interested? Or are They Sacrificing?
6 Ways to Succeed in the Saturated SaaS Market
SaaS is a cloud computing technology that allows users to access vendor cloud-based software. The software or applications need not be saved in the user machine; they can access them through a subscription model, web, and API, used to get the services. Several examples of SaaS are Netflix, Amazon, Uber, and many more. SaaS products… Read More »
How to Reinvent the Customer Experience through IOT and Analytics?
As individual technology forms, IoT and Analytics have been thriving. Their capabilities are increasing rapidly, with an assortment of applications for most industries. Among others, IoT has been advantageous for Healthcare, Aerospace, Manufacturing, and Consumer sectors. Analytics has benefited companies in the financial services, business services, e-commerce, and retail industries. Put together, IoT and Analytics… Read More »
Evolution vs. Revolution in Digital Self-Service
Innovation and change are required but can be difficult to achieve. Using an evolutionary instead of revolutionary approach, every company can join the new age of digital customer self-service with automated visual solutions.
Cyber Group Introduces A Low Code and High-Value Integration Platform – Ignite
Cyber Group, a Dallas-based IT consulting firm as well as Salesforce certified consulting partner, announced the launch of Ignite – a low code and high-value integration platform that will connect Salesforce to external systems. Ignite provides a rare opportunity to Salesforce customers by allowing them to use Salesforce Heroku features. Earlier, Salesforce administrators had to… Read More »
IstTek Announces the Launch of Customer Experience Suite Through European Partnership
The pioneer in contact center and customer experience solutions IstTek announces its enhanced customer experience suite through the European strategic channel partnerships initiative. The company focuses on improving communication between businesses and their customers. IstTek CEO Josh Ayres find it the best time to launch the value-added customer experience suite along with the new normal brought about… Read More »
How Can Marketing Leaders Manage the Impact of Coronavirus (COVID-19)?
The spread of Coronavirus is at its highest peak and businesses worldwide are taking the brunt of it. Around the globe, businesses are closing down and companies going bankrupt due to various restrictions put-up by the Government for the safety of their citizens. With social distance and remote work becoming the new normal, it is… Read More »
14 Ways Chatbots are Helping Entrepreneurs to Grow Their Business
Businesses now have a way to be more customer-centric and service-oriented to strengthen its place amid the fierce competition. Advanced technologies are designing various tools to facilitate the interaction between computers and humans for excellent customer engagement. With the use of AI support, virtual assistants and Chatbots, are helping entrepreneurs to grow their business real… Read More »
ActiveCampaign Bags The Coveted G2 Best Software Companies 2020 Award, Secures Rank #12 on List of Best Software Companies
ActiveCampaign, industry leader in Customer Experience Automation recently announced that it has ranked #12 on the list of Best Software Companies. Additionally, it ranked #26 on the list of Best Products for Marketers, #48 for Software for Sales and #96 on the Fastest Growing Products list. As G2’s Best Software Awards rank the world’s best… Read More »
