Zoom Video Communications, Inc. recently announced that it has reached an agreement to buy Solvvy, a renowned conversational AI and automation platform for customer service. Together, Zoom and Solvvy will provide superior customer care to a worldwide company base and move rapidly to seize new contact center and customer support possibilities. Zoom Contact Center, which… Read More »
Sensory Inc., a leader in Edge AI, has announced its TrulyNatural embedded voice recognition software in Zoom Rooms for Android, iOS, macOS, and Windows in the newest public beta release. All Zoom Rooms platforms now enable voice commands, which Sensory powers. Zoom-native voice commands now have more functionality, and all voice commands are processed locally… Read More »
Since January 2020, Corona outbreak, lockdown, slowdown, layoff and furloughs are the only news that has doomed the entire world. The tyranny of COVID-19 took the global economy on a roller coaster ride, causing anxiety among people and plagued the corporate world with pessimism and fear. I referred to some reports the other day to find… Read More »
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